General discussions with 18K members working with WordPress sites.
If you have any doubts about your WooCommerce Store you can ask questions and get in touch with some experts who could help you solve them.
- WordPress Expert
This is a public Facebook group with over 35K members. They post detailed content regularly to help you solve problems and questions.
It is a public group and you have to answer a set of questions to become a member.
- WordPress Plugins
Have questions about WordPress plugins?
Join this group to get answers for all your questions regarding WordPress plugins.
There are over 26K members in this public group.
- eCommerce : BigCommerce, Shopify, Magento, Woocommerce
This is a public group where you can seek help with WooCommerce, Magento, Shopify and BigCommerce. This group has over 4400 members from different parts of the world.
- WordPress & WooCommerce Plugin Beginner Help & Support Group Australia
This Facebook group provides help for beginners who are getting to know about WordPress and WooCommerce plugins. This public group, based out of Australia, has over 2400 members who are ready to answer your questions
- WordPress eCommerce
This is a public group exclusively dedicated to sharing their knowledge on eCommerce. You can get your questions answered by WordPress experts.
You can also find some good blogs they share to help better your website.
Private Facebook Groups For WooCommerce Help
- Advanced WooCommerce
Claiming to be an advanced Facebook Group dedicated to all things WooCommerce, this is a great and very interactive place to pick the minds of people with varying levels of WooCommerce expertise. And, all you have to do is join the closed group and start discussing. There are over 25 K members to help you out.
Designed as a place for WordPress developers, online store owners, and WooCommerce enthusiasts to get together and share ideas and get help and support from each other. This page also focuses on the advanced functionality of WooCommerce. In the end, this is the place to go when you have a tough question that goes beyond the basics.
If you are looking for a less advanced Facebook group, check out the WooCommerce Help & Share group. Created as a place for people of all levels to talk about WooCommerce, you can get even basic questions answered here.
- WooCommerce Help & Share
Billed as a perfect place to talk WooCommerce and created as a place for people of all levels to talk about WooCommerce, you can get even basic questions answered here.
This group is actually larger than the Advanced Facebook Group with over 29,000 members. It is a closed group, so you will need to apply to get accepted, but this should not be a problem. A great place to hang out and learn from other WooCommerce owners and get support for your WooCommerce questions.
- Intermediate WordPress
If you’re a beginner in WordPress and you want some help with your WooCommerce site you can join this group. With nearly 5000 members, this Facebook group has WordPress enthusiasts with different levels of expertise.
The group published at least 3-5 posts about WordPress. Also, you can ask questions and get them answered by experts.
- WordPress Help and Support
This is a closed group sponsored by WPFixit and they have reportedly solved over 232000 WordPress issues since 2009. The group has over 16K members who are ready to help you with WordPress.
So it could be go-to place if you have any doubts about WordPress plugins, themes, WooCommerce etc
- WordPress & WooCommerce Help and Support USA, UK & Australia
This is a dedicated group for WordPress and WooCommerce support and help for those who are based in the USA, UK and Australia.
The group has nearly 4600 members who could give you some help with WordPress or WooCommerce topics.
Other Related Facebook groups for WooCommerce Support
A list of groups that can be helpful, .
Here’s an extended list of Facebook groups that you could you WooCommerce but don’t easily fit into the above groups WordPress support.
Official WooCommerce Support
- WooCommerce Support Forum
It would seem obvious that starting here is a good idea if you need help with your WooCommerce plugin. And, since WooCommerce is such a powerful (and popular!) plugin, you can expect the support forum to be active at all times, despite being a free plugin.
- You must register with WordPress.org to access
- Forum maintained by WooCommerce source developers and community users
- The time it takes to receive a response can be frustrating
In the end, this is a great starting point to some additional help and direction with WooCommerce. However, for those with complex questions, or very little patience, keep reading and find help elsewhere.
- Official WooCommerce Website
For those using the free WooCommerce plugin, with no additional premium add-ons, support is limited on the official WooCommerce website. However, if you are good at troubleshooting yourself, there are plenty of extensive and easy to understand articles and documentation written on the WooCommerce site. You will find all of the official WooCommerce documentation on their docs subdomain docs.woocommerce.com. This documentation will provide support and advice for the core WooCommerce plugin as well as the official WooCommerce extensions – which are purchased on the WooCommerce site.
- View articles related to WooCommerce installation, settings, and courses
- Access developer documentation
- Get in contact for basic, technical, or sales questions
Keep in mind that in order to submit a help ticket, you must be an existing WooCommerce customer.
Other WooCommerce Support Forums and Sites To Find Help
Reddit has a thread dedicated to WooCommerce Help and Support – reddit.com/r/woocommerce/. It is fairly active and there is a good selection of skill levels available to get advice from. Though I would say in general it is aimed at the higher technical level rather than basic questions.
They try to keep it free from links and spam, so the advice you get should (hopefully) be unbiased honest advice. But of course this is the internet, so always get a range of opinions!
- Active Community
- Technical Advice From Other Developers
- WooCommerce Slack Community§
You have probably heard of Slack by now. The awesome communications tool for the workplace that almost everyone (including us) use to bring harmony to our team communication! The secondary function of Slack is that it’s also a great way to great communities around topics of interests. There are hundreds of Slack communities out there. Including one for WooCommerce Support.
To get connected you simply need to sign up here. You will then be emailed an invite. The community is active and has WooCommerce employees hanging around as well. I would say that again it is probably aimed at the developer rather than the average user. But you certainly should be pointed in the right direction if you ask a question here.
Quora has answers on every topic under the sun – including questions on WooCommerce help. Post a question here and you will surely get a number of responses.
However, be warned that a lot of people post answers simply to get links to their own products or traffic to their personal blogs. So we would suggest that you carefully check that the answers and advice you get is correct.
So probably best use it for more general questions around WooCommerce.
- Local Meetup Groups
Depending on what city you live in, you may have access to weekly meetup groups specifically geared towards WooCommerce. For instance, in Las Vegas I can attend a weekly meetup that focuses on everything Woo-related. Learn new things, ask questions, and enlist the help of WooCommerce enthusiasts, all for free, at a meetup group in your area.
- Business Bloomer
This is one of the best places to get WooCommerce resources for free. Business Bloomer features a lot of quality content on WooCommerce, which includes video tutorials, blogs and online courses.
WPBeginner is a great platform to get WooCommerce and WordPress support and help. This site can be your go-to resource if you have any questions related to WooCommerce or WordPress.
From beginner’s guides to advanced tutorials, WP Beginner contains almost everything related to WooCommerce that are equally handy for beginners and experts.